Cookie Policy
Last updated: April 22, 2025
This Cookie Policy explains how Accesslane ("we", "us", or "our") uses cookies and similar tracking technologies when you visit or interact with our platform at accesslane.net. It describes what these technologies are, why we use them, and your rights to control their use.
By continuing to use our platform, you acknowledge this policy. Where consent is required, we will ask for it explicitly.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners.
Cookies can be "persistent" — remaining on your device for a set period — or "session" cookies, which are deleted when you close your browser. We use both types for different purposes described below.
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects that function in comparable ways. References to "cookies" in this policy include these similar technologies unless stated otherwise.
2. Who Sets Cookies on Our Platform
Cookies on our platform are set by two categories of parties:
- First-party cookies — set directly by Accesslane for the domain accesslane.net.
- Third-party cookies — set by external services and partners we integrate with to support platform functionality and performance measurement.
We do not control the cookies placed by third parties. Their use is governed by the respective privacy and cookie policies of those parties.
2. Categories of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function. Without them, services you have requested — such as logging in, maintaining a session, or accessing secure areas — cannot be provided. These cookies do not require your consent and cannot be disabled through our cookie settings.
Examples of what these cookies do:
- Authenticate your account and maintain your logged-in session
- Remember items in your session state during use
- Support security features including fraud prevention
- Ensure the platform responds correctly to your requests
2.2 Functional Cookies
Functional cookies enable enhanced features and personalisation. They may be set by us or by third-party providers whose services we have integrated. If you do not allow these cookies, some or all of these features may not work correctly.
Examples include:
- Remembering your language or regional preferences
- Storing display or accessibility settings you have chosen
- Recognising you on return visits to avoid repeating certain steps
2.3 Analytics and Performance Cookies
These cookies collect information about how visitors use our platform — which pages are visited most often, how long users spend on certain features, and where errors occur. All information collected is aggregated and does not directly identify any individual.
We use this data to improve the reliability and quality of our platform over time.
Examples include:
- Tracking page views and navigation paths
- Measuring load times and technical performance
- Identifying broken links or error pages
2.4 Marketing and Targeting Cookies
These cookies may be set through our platform by our advertising partners. They may be used to build a profile of your interests and show you relevant content or advertisements on other platforms. They do not store directly personal information but are based on uniquely identifying your browser and device.
If you do not allow these cookies, you will experience less targeted advertising. We only use these cookies where we have a lawful basis to do so and, where required, with your explicit consent.
3. Specific Cookies We Use
The table below describes the main cookies currently in use on our platform. This list may be updated as our platform evolves.
- Session identifier cookie — strictly necessary, expires at end of session, used to maintain your authenticated state.
- Security token cookie — strictly necessary, short-lived, used to protect against cross-site request forgery.
- Preference cookie — functional, persists for up to 12 months, stores your interface preferences.
- Analytics cookie — performance, persists for up to 24 months, used to measure aggregate usage patterns.
- Consent record cookie — strictly necessary, persists for up to 12 months, records your cookie consent choices.
Third-party services integrated into our platform may set additional cookies. Please refer to the privacy policies of those services for full details.
4. How Long Cookies Are Stored
The storage duration of a cookie depends on its type and purpose:
- Session cookies are temporary and are deleted automatically when you close your browser.
- Persistent cookies remain on your device until they expire or until you delete them manually. Expiry periods range from a few days to up to 24 months depending on the purpose of the cookie.
We do not retain cookie data beyond the periods necessary for the purposes described in this policy.
5. Your Choices and Controls
5.1 Cookie Consent Settings
When you first visit our platform, we present a cookie consent notice. You can use this to accept or decline non-essential cookies. You may update your preferences at any time by accessing the cookie settings option available on our platform.
Please note that withdrawing consent does not affect the lawfulness of any processing that took place before you withdrew it.
5.2 Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- View cookies stored on your device
- Delete individual or all cookies
- Block cookies from specific websites
- Block all third-party cookies
- Set your browser to notify you before a cookie is stored
Refer to your browser's help documentation for instructions. Be aware that restricting cookies may affect the functionality of our platform and other websites you use.
5.3 Opting Out of Analytics
If we use third-party analytics services, those providers may offer their own opt-out mechanisms. We encourage you to review the privacy policies of those services for details on how to exercise those rights.
5.4 Do Not Track
Some browsers include a "Do Not Track" feature that signals to websites that you do not want to be tracked. There is currently no universal standard for how websites should respond to this signal. We will update this policy if a commonly accepted standard is established.
6. Cookies and Personal Data
Some cookies we use may be associated with personal data, particularly where you are a registered user of our platform. In those cases, our handling of that data is governed by our Privacy Policy, which you can access at accesslane.net.
Where cookies collect or process personal data, we do so on a lawful basis — including consent, legitimate interests, or contractual necessity — as described in our Privacy Policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, legal requirements, or our business practices. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you through the platform or by other means.
We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Contact Us
If you have questions about our use of cookies or this policy, you can reach us through the following channels:
- Email: help@accesslane.net
- Phone: +64 800 743 526
- Post: Accesslane, 96b College Street, Awapuni, Palmerston North 4412, New Zealand
We aim to respond to all enquiries within a reasonable timeframe.